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Answers To Digital Marketing Questions

Learn about our process and how we use SEO, PPC, and website development to grow brands to get you results.

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Search Engine Optimization (SEO)

How Much Does SEO Cost?

The cost of SEO depends on a few factors, including the size of your site, the competitiveness of your market, and the rate at which you want to grow.

SEO is a long-term investment, and we work with clients to determine what budget is feasible for attaining their desired results as quickly as possible.

No matter the size of the program, we work to ensure that your budget is targeted on areas that provide ROI.

How Long Does It Take To Get Results From SEO?

Each program is different, and the pace of results is largely controlled by your budget, the competitiveness of your industry, and your current site’s foundation. As a good rule of thumb, most clients can expect to see results about 3-6 months into a program. However, a larger budget can move this timeline up, or an ultra-competitive landscape could move this timeline back.

How Do You Measure SEO Success?

At Eleventh Peak Digital, we are all about crunching numbers. We work with businesses to determine the cost per lead and the viability of our programs. We believe success is found in measurable ROIs and meeting the brand awareness & user growth that our clients are after.

We set up website tracking, segment lead/website data, and provide monthly reports to go over how our program is performing, adjusting trajectory as needed along the way.

What Sort of ROI Can I Expect?

SEO ROI varies based on your industry, competition, current visibility, and how aggressively you invest in growth. Some businesses break even within a few months, while others see compounding revenue gains over 6–12 months as organic traffic and lead volume increase.

Instead of guessing, use our SEO ROI Potential Calculator to model projected traffic growth, revenue lift, break-even timeline, and long-term return based on your actual numbers.

How Does SEO Work?

At its core, SEO is about delivering the most relevant content to users. Google analyzes user search queries, location, device, browsing history, and other factors to understand their needs. A successful SEO strategy involves understanding user needs throughout the customer journey, providing valuable information, and showcasing how your products or services can help.

Is SEO Better Than PPC?

The answer is it depends. If you are looking for a long term cost-effective solution, SEO is the clear winner. That being said, PPC offers a quicker return on investment and can be a higher ROI multiple.

Both are used for different purposes and as such they complement each other. The most optimal solution is to use both.

Is SEO A One-Time Thing?

Some SEO is better than no SEO, but as search engines change, users’ interests evolve, and your business offerings shift, your SEO needs to adapt.

Depending on the nature of your industry and how quickly things change, the growth of your business, and offerings, we suggest either an ongoing program or a quarterly program.

How Can I Test My SEO?

Though there are some free resources out there to do site audits, most require you to sign-up to see results or provide vague feedback that isn’t useful.

Eleventh Peak offers free consultations where we run a site audit, go over the results, and discuss what would help your business.

Why Has My Organic Traffic Dropped?

If you can factor out seasonality, then it’s likely that your site traffic has dropped for a few reasons.

Google’s ranking algorithm is always changing and you might have been penalized and need to update some things for your site to regain ground
Your competitors have been hard a work optimizing their sites and as a result, they are now ranking better and getting the traffic you once did
Users interests have shifted and the content on your site no longer matches what they are looking for
Google has opted to show videos, images, or other content that you are not ranking for
A website update or other technical issue has caused your site to lose authority and drop in rankings
We can provide a thorough audit of your website performance identifying shortcomings and how best to work to resolve them.

Let Us Take a Look

When Should I Hire an SEO Specialist?

Though SEO should be a foundational and recurring focus of your business marketing efforts, there are a few times when SEO deserves even more attention.

When You Want to Increase Website Traffic

The most common time businesses seek out SEO strategists is when they are looking to expand their online presence by increasing website traffic. This can be for a variety of reasons such as a sudden drop in traffic, a competitor encroaching on market share, looking to build market share, or looking for long-term growth. Whether you have done SEO before, or it’s the first time, hiring an SEO specialist will help grow your audience.

When You Want to Focus on Your Core Business

Maybe you have taken a crack at SEO, or maybe you have an employee who has been dabbling. You might have even seen some success. SEO can be time-consuming and it’s always changing. Imagine then what would happen if you had a dedicated expert working on your behalf, staying up to date on all the latest techniques and optimizing your account. You could focus on your business and your employees could focus on their strengths. With this, you have a well-oiled lead generation machine.

When Launching A New Website

Google will be looking over your site as soon as you launch. Like other first impression, it is important to present yourself in the best light possible. Fixing technical issues, and optimizing your copy toward your audience ensures you have a foundation to build off of.

During A Website Redesign

If you are taking time and resources to revamp your site then you should be focusing on not only the look and feel but how it will perform. Working on SEO and conversion rate optimization as part of the redesign process helps establish a lead generation engine.

Do I Need To Redesign My Website For SEO?

The short answer is no. Your website design can impact the effectiveness of an SEO program. Most sites are able to perform well without needing to be redesigned.

As experienced website developers, we are able to make changes as part of SEO programs. We also can do one-time fixes, and ongoing maintenance to help boost SEO as well as improve user experience.

Can I Do SEO Myself?

Nothing is stopping you from doing SEO, but the greatest risk of doing it yourself is using your valuable time and resources and not getting results. It adds one more thing to your plate and the cost of subpar results can leave you further behind as your competitors leverage professionals to boost their site.

Is SEO Necessary?

That depends, do your customers use the internet to browse for products, services, and to read reviews? If they do, then you need SEO.

What Is SEO?

SEO is a digital marketing strategy that aims to increase website traffic by aligning website content with user search intent. For example, if a user searches for “When should I change my oil” and your site sells car oil, having a comprehensive guide on the topic would meet their needs. If the content is valuable and relevant, Google will likely show your site to more users.

In essence, SEO is about connecting your brand with potential customers who are interested in your products or services.

What Is Local SEO and How Can It Help My Business?

Local search engine optimization focuses on ranking a website around products and services offered in a local area. For instance, a car wash in Queensbury, NY would benefit from a local SEO program that focused on increasing their ranking in Google Maps when users in the surrounding area typed in “car wash near me”.

As this technique is geographically specific and often overlooked, it offers businesses the greatest chance to get qualified customers. Businesses in the service industry and with physical locations benefit the most from local SEO.

What Is Technical SEO?

Technical SEO encompasses ranking factors related to the website architecture (crawlability), user experience (site speed, buttons working, ease of navigating), mobile responsiveness, and other technical factors like broken links, and redirects.

Does My Site Speed Affect SEO?

Page speed is a direct ranking factor in Google’s Algorithm. More than helping your site rank, a fast load speed ensures users stick around to engage with your content. 

Simple dev changes can often boost this score substantially and all your users will thank you!

Can I Analyze My Competitor’s SEO?

Yes, there are tools available to track and analyze your competitor’s websites. For all of our clients, we monitor competitor’s websites and build strategies around gaps, and areas we can strengthen or do better than them.

Google Ads / Paid Search

How Much Does Paid Search Cost?

It depends. The main factors for an effective budget are:
Cost for ranking for keywords (average cost per click)
Number of clicks needed to generate a conversion (conversion rate)
Your ideal sales or number of leads per month

EX: You run a t-shirt business and want to rank for keywords like “comfortable t shirts”. The average cost per click for all the keywords you want to show up for was $3 and you know you need to get 20 clicks to get 8 sales, it would cost $60 dollars for 8 sales or $7.50 per sale. If you wanted to sell 10 t-shirts a day or 300 a month, you would need a budget of around $2150.

Could you use less? Of course, but you would have to lower your expectations for the number of sales. A general rule of thumb is your budget needs to be large enough to be able to competitively bid and get enough volume of clicks that you can get conversions. This makes the cost per click the single largest driver of budget.

What is the Average Return on Ad Spend?

The average return on ad spend (ROAS) is 2. That being said ROAS fluctuates by industry with some having less margin while others have greater room to run. A good mark to hit is a ROAS of 4+. Something to note is that the length of the customer’s buyer’s journey, could be longer than 30 days. You should look at ROAS over a length of time that reflects how long a user would take to research and make a decision.

How Long Does It Take to See Results From PPC?

Though pay-per-click requires testing and continual optimization, generally you can start to see leads within as little as a few weeks. Though it is not the most cost-effective marketing channel it is certainly the quickest way to generate leads.

How Do You Measure PPC Success?

The industry standard for measuring paid advertising success is the return on ad spend (ROAS). This is for every dollar you spend on ads how many do you get back? A good ROAS is anything above 4.

That being said not every business can clearly attribute revenue to ads. Other methods of defining success are:

  • A maintainable or attractive cost per lead
  • Getting X amount of leads a month
  • Reaching X amount of people

We work closely with clients to ensure goals are being met. This includes a monthly report that breaks down key metrics with next steps.

What's the Minimum Budget for PPC?

There is no minimum budget for starting a paid search campaign. That being said, you can definitely be limited by budget. A good starting point is to determine how much it would cost to be competitive, estimate how many leads it could generate, and if the cost per lead is feasible to maintain.

Let Us Do The Research

Tell us some information about your business, what type of services or products you would like to advertise, and where, and we will determine an effective budget. The best part, it’s free!

Get a Free PPC Proposal

What Are the Different Types of Paid Search Ads?

Whether using Google Ads, or Bing Ads, there are a few different ways to reach your audience:

Text Ads

Short text banner ads that appear around organic results

Display Ads

Photo banner ads that appear on partner sits and throughout Google & Bing (Think click here photos on your favorite blog)

Shopping Ads

Qualifying products are shown at the top of the search results and in the shopping tab in the search engine

Video Ads

These are the short videos you see on YouTube videos, or videos displayed in the search results page with the designation of sponsored

Which is Right For Me?

Each method of advertising is effective in its own right. It’s a matter of determining what your goals are, who your target audience is, and what budget you have to work with.

Let Us Help You Get Started

Is PPC Necessary for My Business?

When determining if a paid search campaign is right for your business there are a few questions to ask:

  • What is your desired timeline for getting leads?
    • If you need leads yesterday, PPC is for you!
  • What budget are you comfortable spending
    • Knowing how much you can spend will help determine if that is enough to run an effective campaign.
  • How much revenue would a lead bring in? What is the maximum cost you could pay for this lead and still be happy with the profit?
    • The more revenue a lead generates the more you can afford to pay to get them.
  • How competitive is your market? What is the cost per click going to be?
    • The more competitive your market, the more expensive.

Not sure how to figure this all out? We are here to help. Schedule a call to go over your business and we will provide a free proposal for what budget it would take to be successful and if that makes sense for your business.

Why Aren't My Google Ads Showing?

There are many reasons why your ad might not be showing. The most common reasons are:

  • Policy violations
  • Bids are too low
  • Poor Ad Rank (Page quality)

If your ads are not showing we can help diagnosis why and get you on the right track.

Are Bing Ads Cheaper Than Google Ads?

In general Bing Ads tend to have lower costs per click compared to Google Ads. This is due to less competition. You may be able to rank higher and have a cheaper cost per site visitor but in the end, what matters is that you are driving the right traffic to your site.
It could be that Bing traffic is cheaper but how does it convert? And what if you need to reach a larger audience? In most cases using both platforms along with various paid social channels yields the best results. If you had to pick one though, Google Ads is still the king. (You get what you pay for).

Should I Use Bing Ads If I'm Already Using Google Ads?

Absolutely as we mentioned above, Bing Ads can be a lot more cost-effective. More than that, if you are not using Bing Ads then you are not being shown to around 60 million people who aren’t being reached by Google Ads.

Can I Do PPC Myself?

For campaigns with a budget of less than $1000 a month it may make sense to try to run the campaign yourself. However, having a professional help you setup the account will go a long way and cost less in the long run as your campaigns perform better.

For campaigns spending more than $1000, especially those that are competitive, having a Google ads consultant/paid search expert manage the account is crucial for success.

Campaigns often need tweaks and improper settings, or delayed action can lead to wasted spend (the costliest expense).

Is PPC Better Than SEO?

PPC’s strength is in its speed. It is the fastest way to generate leads. However, SEO is a much more cost-effective marketing strategy. Since the strengths and weaknesses of each balance each-other out, most businesses opt to do a combination of both leaning more one way or the other depending on their budget and timeline.

What are Remarketing Campaigns & Retargeting Campaigns?

Remarketing is a technique that uses past data to identify customers and show them customized ads based on their preferences. This can be based on users who visited your site, searched your brand, visited your social profiles, and more.

Retargeting is the same concept except instead of reaching current customers, you are reaching potential customers (people who have engaged with your content).

Both techniques rely on building audience lists through tracking pixels or uploading lists.

Businesses use remarketing and retargeting to gain a higher ROI as these users are close to making a decision.

What Are Local Search Ads, and How Do They Work?

Local search ads focus on targeting users in search of products or services in a particular geographic area. These ads differ from normal search campaign with a geo-target.

Key Differences:

Pay Per Lead Vs Pay Per Click

With local ads you are charged at flat fee per lead. You are also able to dispute a lead and get a refund. With normal search ads you pay per click, no matter if a site visit produces a lead.

Local ads offers 2 unique formats:

Call-only ads:

The ad uses your phone number as the call to action instead of linking to your site.

Local Service Ads(Google Guaranteed)

These results show up as a visual listing with a highlight badge for trust verification.

High Visibility in Google Maps

Though other paid search ads can show up in Google Maps, local ads get preference.

Website Development

How Long Does It Take To Build A Website?

How long it takes for a new site to go live relies on a few factors:

    1. The Scope Of The Project
      This relates to how complex your needs are. With that we mean, the number of unique templates, site features, pages, and third-party integrations.

 

    1. Your Responsiveness Throughout the process, we will need your feedback. There will also be times when we may need authorization to install various plugins, or to get credentials or walk through giving us access to third-party platforms so we can integrate them.

 

  1. Asset Collection To build a site we need to have copy, images, and graphics, logos, and other assets. This part of the process can require multiple parties and as such is harder to predict. Generally, the faster assets can be produced the faster the site can be turned around. We work our best to deliver clients their site as soon as possible. If you are working on a deadline or have a hard launch date in mind we can work to make sure that is met.

Will I Be Able To Edit My Site?

Absolutely! We build our sites to be highly customizable and easy to use. It’s our goal to empower businesses so they are comfortable making changes as their needs evolve. We also offer training as part of our process and give several hours of complementary troubleshooting help in case you get stuck.

How Much Does it Cost to Develop a Website?

The cost depends on several factors such as:

  • The number of pages
  • The number of unique page layouts
  • Needing third-party integrations
  • Needing copywriting vs doing in-house
  • Complexity of design

Generally speaking, most small businesses  with 20 pages or less (The following are not counted in this number – blogs, press releases, case studies) can expect to pay $3,000-$10,000.

Those with more than 20 pages or more complex needs can expect the cost to be $10,000-$20,000

We can handle even the most advanced sites, with a large catalog of pages and many custom application and third-party data connection needs. The cost greatly varies so we are unable to provide a general cost to expect. Please contact us to discuss your site.

What Website Platforms Do You Use?

Though we offer support for a wide range of website platforms, for full website builds, and redesigns we exclusively work with WordPress.

Do You Build Responsive Websites?

Yes, our sites are built using the latest styling techniques to ensure they look good and function as expected no matter what device the user visits from.

Do You Offer Training For The Websites You Build?

Yes! For both website development and redesign we offer training and support after the site launches. During this training, we will show you the back end of the site and how to modify and add elements. We also offer 2 hours of free support a month for the first 3 months after launch.

Learn More About Our Process

Can You Help Me Improve My Site Without Building a New One?

Yes, for most sites we can edit styles, and add features without having to build a new site. We can also clean up structure, improve page speed, and boost SEO. This falls under our website maintenance/support services.

Why Do You Use WordPress For Your Sites?

Having spent time working with many website platforms the decision to use WordPress comes down to two reasons:

1. Cost To Clients:
We know that cost is important and WordPress enables us to build off a large community of developers. What this means is that we can integrate complex features and make your site highly performant without the high price tag.

This doesn’t mean your site won’t be customized and in terms of style, the sky is the limit. This just comes down to the time it takes to build-out components and integrate with other applications your company is using. And for that, WordPress is (King/Queen).

2. Usability
There’s nothing worse than a site that you can’t update. No matter how good-looking a site is, it needs to be easy for both the users and the people updating it. With WordPress, we can build beautiful websites that are easy to navigate and fun to work with.

A bonus is that there are lots of resources online to get help with WordPress sites. This makes it even easier for clients to solve problems or seek out support, with a large community of developers on standby.

What If My Site Is Not On WordPress?

If your site is not on WordPress and you want a redesign, we can work with you to migrate over to a WordPress environment while retaining all the necessary functionality. Then we can get you a high-performing site with a fresh look and a killer experience.

If you are looking for website support or need small style changes, we can work with most platforms. Here are the most common platforms we support:

  • WordPress
  • Shopify
  • Squarespace
  • Wix
  • HubSpot
  • Weebly
  • GoDaddy
  • Webflow
  • Drupal
  • Joomla

What Website Platform is Best for SEO?

No website platform can outperform a solid SEO strategy. The truth is that though some website platforms come with better out-of-the-box features and might even do some of the work for you, all sites can get you to rank well. It’s a matter of having a dedicated SEO strategy and ensuring the website structure is correct.

Website Maintenance/Support

What Website Platforms Can You Work On?

Though we primarily work in WordPress, we are comfortable and able to provide support for the following platforms:

  • WordPress
  • Shopify
  • Squarespace
  • Wix
  • HubSpot
  • Weebly
  • GoDaddy
  • Webflow
  • Drupal
  • Joomla

*Support is for standard website edits. For more advanced or nuanced builds we do have limitations. The best way to find out if we are up for the task is a free consultation.

With proper FTP access we can also work on sites that are hard coded.

What Types Of Website Support Do You Offer?

We have three service offerings for website support, On-Demand, Quarterly, and Training.

On Demand:

Pay only when you need us. You submit a ticket to our support email. [email protected] and we respond within 48 hours. For urgent matters you can include urgent in the headline and we will respond as quickly as possible.

Work is charged by the hour and an estimate of time/cost can be provided before work commences.

Quarterly

Have us on call, but save money. Our quarterly programs offer a 25% saving and ensure we are there when you need us. It also gives you the flexibility to do website updates, and general maintenance versus only reaching out when issues arise.

This is great for businesses that want to keep their sites up to date and running well, but don’t need extensive development work on a monthly basis.

Training:

We get on a call with your team and walk you through your site, and how to perform edits. We also offer mentorship to train in-house developers/webmasters. It’s about empowering you and your team to take the reins while having us close by to help out if you hit some bumps along the way.

Analytics/Website Tracking

What Data Can Be Connected To Looker Studio Reports?

Chances are if it has a recognizable logo we can get the data for you. Here are some of the most common platforms:

  • Google Ads, Analytics, My Business, Sheets, Search Console
  • Facebook, LinkedIn, X, Instagram
  • Snapchat, Mailchimp, Pinterest, Youtube & more

See Example Snapshots

Can I Track All My Marketing Data in One Report?

Yes, with support for many of the most popular platforms, and the integration of Google Sheets, we can get all your data into one place.

Bonus – We can filter, re-organize, and visualize the data and it’s easy to share.

Are There Ongoing Costs For The Reports?

We use Looker Studio to build your reports. This is a free service, though some of the third-party connectors, like Facebook, require a subscription to a data connector platform. For most businesses, a $30 monthly subscription gives access to all the most used platforms.

What Website Behavior Can Be Tracked?

We can set up tracking for nearly all website interactions. Here are examples of some of the most common requests:

  • The user clicks to call
  • The user submits a form
  • The user scrolls to a specific section of a page
  • The user scrolls to the bottom of a page
  • The user clicks a specific button
  • The user views a PDF
  • The user clicks on an outbound link
  • The user engages with a photo slider, toggle, or other dynamic element
  • What the user searches in a site search

AI

How Can AI Help My Small Business?

Though most people know AI from its use to generate text and images, the capabilities go far beyond this. Here are a few ways AI can help your businesses:

  • Conducting routine tasks quickly
  • Re-organizing information
  • Providing feedback/improving consistency
  • Generating outlines
  • Helping with ideation
  • Simulating various outcomes
  • Onboarding new hires through custom learning experiences
  • Summarizing complex topics in easy-to-understand ways
  • Visualizing ideas or topics

Let us know what problem you have and we will show you how AI might be able to help 

How Do You Track The ROI or Success Of Using AI?

In most cases we study how AI has reduced the time it takes to perform tasks and this time saving is extrapolated out to demonstrate ROI. We also look at the scope of output, and the quality of work produced.

For most businesses not only do they get faster, the quality of work becomes better.

Is My Data Protected?

Many AI platforms including OpenAI offer a paid version with privacy. This means that the AI does not train on your business data.

Do know that for all publicly available information that is on your website, it is likely already been included in training. This applies exclusively to things not currently available online.

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